After Sales Service
is our differentiator.
Service Support Overview
With over 100 dedicated and experienced service engineers located over 36 locations in India at our various branch offices, we provide doorstep service with a quick response rate. This quality service model is now being replicated overseas as well at our fully-owned subsidiary at Melbourne, Australia. Our engineers are constantly upskilled and trained in newer technologies in our comprehensive training programs to ensure that our customers will get the latest and most optimal services every single time.
Technical Support
Dedicated Technical Assistance for Smooth Equipment Operations
Service Network
With a team of experienced professionals stationed at 36 branch locations across India, we provide prompt technical support, service for all equipment, spare parts inquiries and ensuring faster response times with effective solutions.
Maintenance and Contracts
Our dedicated service team offers regular maintenance and warranty repairs to optimize your equipment’s performance. We also provide service and maintenance contracts to minimize downtime and ensure maximum equipment availability for hassle-free operations.
Training Programs
We prioritize skill development through continuous training at our dedicated centers, enhancing the efficiency of our service team. Additionally, we provide tailored training for customer service and operations teams helping them understand equipment better, boost productivity, reduce downtime and ensure equipment longevity.
Service Network
With a team of experienced professionals stationed at 36 branch locations across India, we provide prompt technical support, service for all equipment, spare parts inquiries and ensuring faster response times with effective solutions.
Maintenance and Contracts
Our dedicated service team offers regular maintenance and warranty repairs to optimize your equipment’s performance. We also provide service and maintenance contracts to minimize downtime and ensure maximum equipment availability for hassle-free operations.
Training Programs
Advanced Workshops
Our workshops located in three key regions of India are equipped with cutting-edge tools and facilities to perform major overhauls and reconditioning of components such as engines, transmissions, torque converters, hydraulic pumps/motors, rock breakers, cylinders and other critical assemblies.
Customer Support Excellence
Our dedicated customer support team ensures seamless communication, quick issue resolution and continuous service improvements to provide exceptional support at all times.
Dhanbad as a trading concern, dealing in general engineering items with a focus on Mining
Dhanbad as a trading concern, dealing in general engineering items with a focus on Mining
Dhanbad as a trading concern, dealing in general engineering items with a focus on Mining
Dhanbad as a trading concern, dealing in general engineering items with a focus on Mining
Our Service Network
