DOZCO

After Sales Service
is our differentiator.

Service Support Overview

With a team of over 150 skilled service engineers and technicians, available 24/7 across 36 locations in India, we ensure quick and efficient doorstep service throughout the year. This customer-first service model has been extended internationally through our fully-owned subsidiary in Melbourne, Australia. Our engineers undergo continuous training in the latest technologies, ensuring they deliver the most up-to-date and optimal services every time.

Technical Support

Dedicated Technical Assistance for Smooth Equipment Operations

Service Network

With a team of experienced professionals stationed at 36 branch locations across India, we provide prompt technical support, service for all equipment, spare parts inquiries and ensuring faster response times with effective solutions.

Maintenance and Contracts

Our dedicated service team offers regular maintenance and warranty repairs to optimize your equipment’s performance. We also provide service and maintenance contracts to minimize downtime and ensure maximum equipment availability for hassle-free operations.

Training Programs

We prioritize skill development through continuous training at our dedicated centers, enhancing the efficiency of our service team. Additionally, we provide tailored training for customer service and operations teams helping them understand equipment better, boost productivity, reduce downtime and ensure equipment longevity.

Service Network

With a team of experienced professionals stationed at 36 branch locations across India, we provide prompt technical support, service for all equipment, spare parts inquiries and ensuring faster response times with effective solutions.

Maintenance and Contracts

Our dedicated service team offers regular maintenance and warranty repairs to optimize your equipment’s performance. We also provide service and maintenance contracts to minimize downtime and ensure maximum equipment availability for hassle-free operations.

Training Programs

We prioritize skill development through continuous training at our dedicated centers, enhancing the efficiency of our service team. Additionally, we provide tailored training for customer service and operations teams helping them understand equipment better, boost productivity, reduce downtime and ensure equipment longevity.

Advanced Workshops

Our workshops located in three key regions of India are equipped with cutting-edge tools and facilities to perform major overhauls and reconditioning of components such as engines, transmissions, torque converters, hydraulic pumps/motors, rock breakers, cylinders and other critical assemblies.

DOZCO Workshop
Service Contract
Technical Training
Skill Development

Customer Support Excellence

Our dedicated customer support team ensures seamless communication, quick issue resolution and continuous service improvements to provide exceptional support at all times.

Customer Communication
Issue Resolution
Record Keeping
Customer Feedback
Relationship Building
Round-the-Clock Support

Our Service Network